Privacy Policy

Last updated: 2025

At Botánica Alafia, your privacy is important to us.
This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase on our website www.alafia88.com.

Information We Collect

When you interact with our website, we may collect the following types of personal information:

Contact Information: name, email address, phone number, and shipping address.
Order Information: purchased items, payment details (processed securely), and purchase history.
Technical Information: IP address, browser type, device type, and pages you visit on our site.
Optional Information: if you sign up for our newsletter or fill out a contact form, we may collect additional information that you voluntarily provide.

How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To communicate with you about your order, shipping updates, or customer service.
To send marketing emails (if you agree to receive them; you can unsubscribe at any time).
To improve our website, services, and user experience.
To prevent fraud and ensure the security of our website.

Sharing Your Information

We respect your privacy. We do not sell, trade, or rent your personal information to third parties.
We only share your data with trusted third-party service providers who help us operate our website and fulfill your orders (such as payment processors and shipping services), and only to the extent necessary to perform those services.

Data Security

We implement reasonable physical, electronic, and administrative procedures to protect your information.
All sensitive data (such as credit card information) is encrypted and securely processed through third-party payment providers.
We do not store full payment data on our servers.

Cookies

We may use cookies to enhance your browsing experience and collect anonymous data about how users navigate our site.
You can disable cookies in your browser settings if you prefer.

Your Rights

You have the right to:

Request access to your personal information.
Request correction or deletion of your data.
Opt out of our marketing communications at any time.

To make a request, please contact us at botanica.alafia121@gmail.com.

Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Our website and services are not directed toward individuals under 18 years of age.
We do not knowingly collect personal information from minors.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on this page with a new “Last updated” date.
We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: botanica.alafia121@gmail.com
📞 Phone: (562) 659-6301
📍 Store Address:
Botánica Alafia
5331 E Olympic Blvd, Ste 18
Los Angeles, CA 90022